Services at Your Home
CADNY Computer Services must receive full access to the product(s) to be serviced, an adult’s consent to enter the residence, a safe working space and electrical power.

Payment due upon completion
Unless other arrangements are agreed upon beforehand, all work must be paid for in full upon completion. CADNY accepts cash, local checks and all major credit cards.


Back-Up Your Data
CADNY will not be responsible for loss, alteration, or corruption of any software or data.


CADNY guarantees our services for 30 days. If there is an issue related to the original problem, and you notify us within 30 days, CADNY will work to remedy the problem quickly at no extra cost. Most parts have a 1-year warranty and will be noted on your invoice if applicable.

CADNY will accept End User License Agreements on your behalf, to install software.

Loss or Damage
If damage or loss occurs to your product while in CADNY’s possession or control, regardless of causation or fault, you are entitled only to repair or replacement of the product itself.


Service by Appointment Only
CADNY meets all clients by appointment, if a face to face meeting is required, even if only briefly, please call or text (707) 825-7264 or email help@cadnycs.com for an appointment.


Limitation of Remedy
To the extent permitted by law, you agree that CADNY’s liability for damages related to its services is limited to the amount you paid for the services, and you release CADNY from liability for any indirect, incidental, special, or consequential damages.

CADNY's place or yours, by appointment only - Tue, Thur & Fri
Click here to book a Free Estimate or Consultation appointment at CADNY

For home visits and other requests, please call, text or email 24/7.