Rates and Services
Do you work on _____?
CADNY can help with almost anything in the technology realm, and if turns out we can't, we give free estimates, are almost always "no fix, no fee", and try to advise you as a trusted friend, so we're a great first stop for anything IT.
Estimates
Free estimates at CADNY's shop, the goal being to pinpoint the problem on the spot and tell you how much it will cost to fix it. If the problem is solved to your satisfaction during the course of troubleshooting our minimum labor charge ($45) will apply.
More complex issues may require leaving the computer with us and charging for our time, we will let you know if so and get your approval first.
Once we know what the problem is, we will give you an estimate to fix it and not charge you more than that without your approval.
Home visit estimates will incur regular hourly rates \ minimums and travel if applicable. For more info, see "Home Visits" below.
An estimate as required (Section
9844 of California Business and
Professions Code) for repairs shall be given to the customer by the
service
dealer in writing, and the service dealer may not charge for work done
or parts
supplied in excess of the estimate without prior consent of the
customer. Where
provided in writing, the service dealer may charge a reasonable fee for
services
provided in determining the nature of the malfunction in preparation of
a
written estimate or repair. For more information, contact the Bureau of
Electronic and Appliance Repair, Department of Consumer Affairs,
Sacramento, CA
94814. CADNY Computer Services - B.E.A.R. Registration
#84999, PO Box
4475, Arcata CA 95518. Contact CADNY Computer Services at (707)
825-7264.
Hourly
$90 per hour, half hour minimum ($45) for work done at CADNY or
remotely, 1
hr minimum for home visits, billed in 15
minute increments ($22.50) after 1 hr minimum.
Home
Visits
A
1hr minimum labor charge applies to all home visits (plus travel.) $45 travel
charge to
locations within 5 miles of CADNY, $67.50 for between 5-10 miles, $90 for
10-15 miles
In situations where a home visit is required for
an
estimate, the 1hr minimum
can be
split - half an hour for the estimate / computer pick up, half an hour
for the
return / set-up. Some repairs will need to be
performed
at CADNY, so in these cases consider the home visit more of an
estimate, pickup and delivery service. This is to the client's
advantage. It is more expensive to pay CADNY by the hour to
work
in your home than the flat rates we can offer for services performed at
CADNY. Consultations and training are
the exception and can work best at your location.
Our flat rates are reasonable, almost always "no fix, no fee", and cover however long it takes CADNY to do the job.
$165 to "Clean Slate" your existing computer and save / restore your data (ie documents / pictures / bookmarks etc.) Includes pulling your data (corrupted data n\a, multiple user profiles extra), reformatting the hard drive, Operating System re-installation with latest drivers, updates and core functionality programs (including anti-virus), user supplied programs, restoring your data, optimizing for performance and even setting up automatic data backups, if a backup drive is available. No extra labor charge for additional memory or new hard drive installations done at the same time. We make sure all of this is done right; your computer will run better than it did new. This is the only proper way to deal with spyware, other wonky operating system issues or just the typical computer that has gotten slower and slower over the years.
$135 to "Clean Slate without data" - all of the above without pulling and restoring your data.
$135 for an "in place" Operating System (Windows or Mac) upgrade & optimization.
$105 for new computer set-up\clean-up. This includes installing the latest updates and core functionality programs (including anti-virus,) user supplied programs, removing unnecessary manufacturer junk\pop-ups, start up and trial programs and optimizing for performance.
$165 to transfer data from your old computer + New computer set-up\clean-up.
$90
labor to replace a defective non-touch laptop screen
(excluding Macs); new
LCD provided by CADNY, $75 - $125 usually.)
Question
and
Answer
We offer one-on-one question and answer sessions,
at your
speed, in plain english. Make a list of all your
questions, problems, things you think there is probably an easier way
to do
etc. and we'll sit down and sort them out. How do you burn a DVD? Want
to put some videos on YouTube? Need to organize your files? Want to get
set up on Facebook or video chat with your friends and family anywhere
in the world for free? This is a great way
to quickly learn exactly what you want to know now, but the real beauty
of it is, by the time we've reached the bottom of your list you're
going to be so much more familiar with the crazy logic and terminology
of computers that you'll be comfortable exploring and figuring out new
things on your own when the time comes.
If
it ain't broke, fix it
There
was a time when computers were obsolete in a couple of years,
but
most computers these days, up to 6 or 7 years old, revamped with
a fresh
operating system installation, and perhaps a new solid state hard
drive, will be just as stable and capable for most people's needs
as a
new
computer - saving money and waste.
Dude, maybe you should get a Dell
Time for a new computer? While we do custom build high
quality computers,
it's tough to compete at the low and medium end with the Big Box
retailers
these days. Let us help you get the best deal on one appropriate for
your
needs. Chances are you will get a better computer for less money by
consulting
with us first, even after paying us a little labor. This is also true
for
anything else technology related - need a new Printer?
Wireless
Router? The choices are endless. Don't get ripped off or stuck
with a
lemon! Ask us first. You can trust us
to get you
what you need, not what we need to sell. We will be up to speed on the
best
deals out there at the moment and help you get the most bang for your
buck. We
can also recycle your old computer equipment, transfer your
data
and set
up, optimize and "de-crappify" (fancy computer term for getting rid
of all the pop-ups and 3rd party junk that manufacturers get
paid
to tack
on) your new computer and make sure you've got
everything you need - Anti-Virus? Office program? We'll get rid of
those limited trial versions the manufacturer installs
and get you great freeware / Open Source programs that
accomplish
the same things.
Please click below for a Free Estimate at CADNY, Remote Support, or Home Visit appointment
We offer many, many other services.
Here are some of the other things CADNY can help with:
Stream Movies & TV Shows without commercials, cheap
Voice controlled "smart" home automation / device(s)
Super fast / more reliable SSD hard drive for computer
More computer Ram
Scan photos
Newest Operating System upgrade for computer
Automatic "Cloud" data backup / storage
Unlimited music without commercials
“Rip” CD collection, play from smart phone / tablet
Wireless music throughout home
Wireless monitored home alarm system
Wireless home security camera system
Tablet computer
"Smart" phone
Tax software
Stream music / Audio books / GPS audio in older car
Use computer on big TV screen from couch
New non-ISP email address / transfer contacts
All email accounts viewable in one place
Sign documents on smart phone / tablet
Home visit - technology assessment
Schedule automatic bill payments
Facebook / Instagram / Twitter
Access your home computer while traveling
“Clickity” Keyboard
Online shopping deals / tips , Craigslist tips
Free Word Processing / Office software
Free image editing software
Free music creation / editing software
Remote / video call doctor visits
Free video calling with friends / family out of state
Cheap / one time cost home telephone service
Free text messaging
Lessen email spam
Passwords / Online accounts info storage / access
Smart phone utilities
YouTube / Google Music, unlimited music, get rid of commercials
Strong easy to remember passwords
Retired smartphone / tablet uses
Recipes / Kitchen computer / tablet
Fact checking Facebook posts
Smart phone calendaring / reminders / to-do tools
Stronger / better coverage home Wi-Fi
Lightweight laptop / tablet for traveling
Quality Surge protectors
Podcasts, Radio show / News smartphone / tablet apps
Free online dating sites / apps
How to clean / dust computer towers / laptops
Anti-virus / Anti-Spyware recommendations
Free home Karaoke
E-Waste old computer
Replace bad laptop screen
Computer spyware / virus repair
Digitize
Receipts
Secure erase old computer
